My friend with the new Honda Ridgeline (that I posted about here) finally got the good-news phone call from the DMV: the tag was finally ready for him to pick up.
As it turned out, my friend followed the entire procedure first by calling the 800 number of the Call Center and requesting help. Since the training these folks receive is not very extensive they were of little help. The next step involved paying a visit to his local DMV office. This is when a “supervisor” too over the case and as I explained in the earlier post, things went nowhere. It took yet another visit to the DMV including a plea for help when another “supervisor” finally gave my friend a break. Yesterday, this “supervisor” came through in the form of a phone call with the good news.
This was a happy conclusion but it took several trips to the DMV and many phone calls. And lets not forget the aggravation! It is a real shame that a government office we (as tax payers) fund offers such crappy service.
I’m so glad this story has a happy ending!